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Shipping Policy

When will my order arrive ?

Please allow 1-2 days for your order to be processed for shipping. We make every effort to fulfill orders as quickly as possible.
We ship both domestically and to a select number of international destinations. Shipping times can vary greatly depending on the destination. Most domestic orders will arrive within 6-10 business days and 8 to 20 days for international orders .

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 
If you haven’t received your order within 6-10 days of receiving your shipping confirmation email, please contact us at sales@heightlength.com with your name and order number, and we will look into it for you.